Tuesday, January 10, 2006

My Inspiron goes to Memphis

I'm sending my laptop to Dell to be repaired -- again. They replaced its motherboard -- yep, I do know how expensive that is -- back in July, but it's up to its old tricks. The Dell customer service guy told me they'd pay for the part, but not the labor or shipping. I whined for a while, and he threatened to hang up on me. Then I demanded to speak to someone else. He put me on hold for about five minutes. Then he told me they'd pick up the whole cost. The moral? Be polite, but whine and demand to talk to someone else.

Anyway, my posts will be less off-the-cuff for the next few weeks. I'll be blogging mainly from the library because I've made a rule about no blogging at work. Plus, I really don't have the time there.

Oh, and, it's still raining here.

Coming soon: 10 miles on Friday, and the inaugural training session (with pancake feed!) Saturday morning.


At 12:42 PM, Blogger Jean said...

Hi Paul,
Sorry to hear you will be without your computer again. Happy to hear they will pick up the entire cost (as they should). Didn't I tell you that whining would help???
Maybe you can get Dad and I to do some jogging in CA. Looking forward to seeing you in a few days.



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